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    Writing a Helpful On-Line Review

    In July, I posed the question whether or not it’s a good idea as a business owner to respond to online reviews. The article offered tips on handling feedback in order to turn around the potential damage of negative input.

    However, the writers can take some steps to ensure that their comments are read and taken seriously. A well-written review about an experience will benefit both the business owner and potential customers. Here are some tips on how to present your concerns in a helpful manner.

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The Valley Business Journal is the winner of the The Economic Partner of 2015 Award from EDC Southwest California.

 

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