Misc.

  • Keep Customers Coming Back

    Companies are constantly reviewing their product lines to keep customers coming back. Since excellent and quality driven customer service delivery is a key success factor businesses need to be examining these processes as well.

    The ease of getting assistance before or after a sale will often drive the buying patterns for customers.

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  • Do You Know Who is Listening?

    As I sat in a hotel restaurant enjoying breakfast on a recent trip, I noticed a few tables away two men talking business. One of them had a rather strong voice, an attribute very useful in leadership but in this case proving to be a potential security risk. Now, I don’t normally listen to other’s […]

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  • EXECUTIVE PROFILE – David Thompson

    Executive Profile I’ve always lived in California and we were always fortunate to have backyard pools.  I love the water and it was always a great family activity.  So it seemed only natural that I pursue something I love.  Since moving here in 1987 I fell in love with Temecula and the whole community.  I’ve […]

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  • TVCC Supports Measure “S”

    The Board of Directors of the Temecula Valley Chamber of Commerce voted unanimously on July 28 to support Measure S to ensure Temecula’s high quality of life and prevent cuts to safety and services. As our City is now maturing and developer’s fees are decreasing, the Board said we must work together to protect and […]

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  • MEET THE PHOTOGRAPHER – Cy Rathbun

    Meet the Photographer BUSINESS PHILOSOPHY: My business philosophy is to capture the essence of the person or product being photographed. To consider each client is the most important and assisting them is building a successful business with creative photo and video assets. I also enjoy helping some local nonprofits when possible. I find that giving […]

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  • Want to Travel
 While Earning Money?

    Sitting in an exotic café far from home, watching the most beautiful sunset you have ever seen, you marvel that you actually get paid to be there.

    You have been to more countries than you can count, while eating amazing local dishes, meeting new friends, and participating in fascinating and strange customs. You are not on vacation: you are earning a living while doing all of this. How? As a ‘digital nomad,’ a new breed of entrepreneur or employee working remotely from laptops.

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  • Got Economic Development?

    I’ve been looking at what government and “NGO” services are available to help the local entrepreneur turn her basket weaving business into a regional powerhouse. Here is what I’ve found. U.S. Economic Development Administration (EDA) fosters regional economic development efforts in communities across the nation. Through strategic investments that foster job creation and attract private […]

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  • The Art of Employee Engagement

    The best chance for a successful company is to have engaged employees. They can set the first impression, define customer service expectations and be the ones to influence the sale of your product. Engaging employees has truly become an art and doesn’t happen by accident. This is true whether you are the sole business owner or have many levels of management. Anyone with direct reports must figure out the means to get their employees on board with the mission of the company helping them understand how the importance of what they do today affects their future. An employee engagement program can start with some simple steps.

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  • Multitasking Efficiency is a Myth

    Many job ads include a requirement for multitasking proficiency, in the mistaken belief that performing multiple tasks simultaneously leads to higher productivity.  Quite the opposite.  While employed at a large defense contractor a few years ago, I participated in a multitasking test that consisted of placing small balls in a certain order. When that task […]

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  • EXECUTIVE PROFILE – Brad Neet

    Executive Profile have had the privilege of living in multiple states throughout my career; Indiana, Texas, Illinois, Wisconsin, and Nebraska. After two years in SoCal I understand why people don’t leave! The stress of moving was hard on my children but meeting different people through out the country and seeing the various differences in health […]

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  • EXECUTIVE PROFILE – Lisa Locke

    Executive Profile isa Locke has lived in Temecula for 25 years. I have watched the growth of our area over the years and seen the amazing transformation. We are a sought after destination with a variety of amenities and attractions. It’s very exciting to see the maturity of our community in that regard as well […]

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  • Tips for Driving in Extreme Weather Events

    Do you know what to do if you find yourself on the road during a lightning storm? What if you get stuck in a flash flood or an earthquake? You may not need these driving skills every day, but the knowledge is helpful in emergency situations. The surest way to stay safe in these worst-case […]

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  • EXECUTIVE PROFILE – Kathryn Stiles

    Executive Profile ealthcare has always been part of my life. From the time I was 6 months old, my dad was a hospital co-administrator and later administrator and then a health system president. During the 70’s my earliest memories revolve around his work in building a new hospital in Portland Oregon. The days brought new […]

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  • 100 Day Report

    It has been a great honor to serve the 460,000 residents of Riverside County’s Third District since March 5th after the Governor appointed me to fill the vacant Supervisor seat. My top priorities as a new County Supervisor are presented below in report of my observations from my 1st 100 days. Managing the Nation’s 10th […]

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  • Electronic Waste Cycling Event

    The Temecula Chamber of Commerce is hosting a FREE electronic waste recycling event on Saturday and Sunday, July 11 and 12 from 9am – 4pm at the Promenade Mall (parking lot) in Temecula. E-Waste is any consumer electronic equipment that has reached its ‘end-of life’ or ‘end-of-usage,’ whether in full or non-working condition.  It includes […]

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  • Executive Profile – Darlene Whetton

      Executive Profile rowing up in the local mountains of Lake Arrowhead provided me with a wonderful appreciation of community engagement.  When you live in a small community, your extended family is your church, school, firehouse and hospital.   Although much larger, the City of Temecula has this same sense of community.  When my husband and […]

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  • Helping Employees Find that Sweet Spot

    by Ted Saul, Senior Staff Writer We know that the engaged employee is an important element to bringing success to a company. Those in touch with the work they really enjoy and know how it fits in to their career goals will be loyal and focused. This is the sweet spot where one is most […]

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  • Changing Your Customer Behaviors

    by Ted Saul, Senior Staff Writer It has been reported that businesses loses 800 to 900 million dollars each Friday the 13th due to the superstitious consumer changing their behavior for the day. Consumer buying behavior is defined as “the process by which individuals search for, select, purchase, use, and dispose of goods and services.” […]

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  • Earning Your Client’s Trust

    By Bill Tsotsos The dictionary defines “trust” as “an assured reliance on the character, ability, strength or truth of someone. As advisors, we want assurance that each of our clients places his/her trust in us. We also know that trust has to be earned. Here are 5 ways to earn your client’s trust: 1. Become […]

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