National Merchants Association, a global merchant advocacy group and a leader in merchant services has named Jason Holderness to the position of Chief Technology Officer. Holderness has served in the role of Director of Software Development since joining NMA in 2016 and takes the reins from former CTO Brian Randolph, who now assumes the role of Chief Operating Officer. “This is an exciting time at National Merchants Association, and I am humbled to have the opportunity to lead such an amazing team” Holderness said. “Under the leadership of Brian Randolph, National Merchants Association is fast-becoming a leader in the FinTech landscape, and I look forward to supporting our latest product launches, as well as continuing to push the boundaries of technological innovation. We’ve done some great things over the last few years, but we’ve only just begun.”
Holderness will be responsible for all application development, technological innovation, advancement and adoption. The IT department is credited with developing innovation and technology that has positioned NMA as a leader in the payment processing industry. “Jason’s vision and leadership make him the logical choice for the position,” Randolph said. “I have the utmost confidence that his innovative spirit, extensive knowledge and experience will help us continue our growth trajectory while upholding the standards and goals we have set for these departments.”
Jason Holderness NMA’s proprietary merchant account optimization software is a major differentiator
between NMA and its competitors. With a firm grip on risk management, NMA can accurately and fairly adjust merchant rate pricing, optimizing the viability of its merchants.
In 2016, the IT department released NMA’s groundbreaking Chargeback Control Platform (CCP). This innovative program automatically intercepts inbound disputes before they become chargebacks and is integrated with LimeLight CRM, NMI gateway and others. Because it is integrated at the processor level, CCP can conduct real-time refunds – protecting the end customers while helping to mitigate chargebacks for merchants.
Holderness joined National Merchants Association with more than 15 years of combined experience in IT and technology startups, and is a product of the San Diego technology scene. Prior to joining NMA, he co-founded TakeLessons.com and led the Product and Development teams as Sr. Product Manager. Earlier in his career, Holderness spent 6 years in IT with Siemens, the largest manufacturing and electronics company in Europe.
Holderness earned Bachelor of Arts degrees in Music Industry and Recording Arts from California State University, Chico and is a certified Scrum Master.
Visit www.NationalMerchants.com or call 866-509-7199.