Tech

  • Outsourcing Your IT is Just the First Step

    As outsourcing IT has become more the norm you must remain vigilant that your IT service provider understands your needs, goals, and is actually performing the services they sold you. It is not uncommon for us to pick up a new client after a previous vendor did not live up to expectations. Unfortunately, it’s usually […]

    Read more

  • Writing a Helpful On-Line Review

    In July, I posed the question whether or not it’s a good idea as a business owner to respond to online reviews. The article offered tips on handling feedback in order to turn around the potential damage of negative input.

    However, the writers can take some steps to ensure that their comments are read and taken seriously. A well-written review about an experience will benefit both the business owner and potential customers. Here are some tips on how to present your concerns in a helpful manner.

    Read more

  • 2FA: Are Passwords Enough?

    Almost daily in the news we hear about major data breeches. Sure a data breech at your small business is not going to make the news, but what will it do to your local reputation and your client’s confidence in you? Passwords are only as strong as they are created. How many times have you […]

    Read more

  • Open Your Doors to Pokémon Go

    Have you noticed an invasion of people wandering through your business staring into their smart phones with this glazed look in their eyes? It could be you are a Pokéstop or a Pokémon gym.

    Does being a Pokéstop or a Pokémon gym help or hurt your business? And if it helps, can you become one? Find out more about this new technology, and its impact on your business.

    Read more

  • Did You Forget to Spring Clean your Technology?

    If you are anything like me,  Spring 2016 went by in a flash. With a busy travel schedule I never did get to my closets but the thought of business people without a dedicated IT resource got me thinking…… what are they doing to make sure their equipment is running up to par? Regardless of […]

    Read more

  • To Respond or Not Respond

    In today’s world of social media, reviews and comments can make or break a business. The internet savvy consumer knows where to go to find an evaluation of a restaurant, retail store and even a professional such as doctors and specialists. “Know before you go” has never been more applicable than it is in this connected world.

    Read more

  • Don’t Leave Home without These Apps

    Summer is getting close and it may be time to get on the road or catch a flight to start your vacation. There are some excellent smart phone apps “not to leave home without”. From airfare and lodging, to weather and emergencies..there’s an app for that.

    Here are a few, but there are many more to choose from.

    Read more

  • Think Twice Before You Hit Reply

    Last week the CEO of one of our client companies sent an email to the CFO simply asking if the CFO was in the office and if so to please respond that they were. The problem was that the CEO never wrote the email. There was nothing “wrong” with the email except that it sounded […]

    Read more

  • Can You Recognize these “Online” Selling Red Flags?

    Most know what to watch out for when buying products online including the money exchange, quality and delivery of the product. But can you spot red flags when selling? Let’s say you post an item using your favorite phone app and receive a message from someone very interested in purchasing your item. The first red flag appears when they ask you to email them directly because they are using a “friends” account.

    Read more

  • What’s Your Backup Plan?

    You’ve made sure your car, house and business is protected with appropriate insurance but what have you done to protect the data on your computer? These days, replacing a computer is quick and relatively low cost but what would you do without the information stored on it? Ask anyone that has had a data loss […]

    Read more

  • What’s Your Next Step with Email?

    Are you outgrowing your free email account or is it time to stop pouring money into an old Exchange server? As I’m sure you will guess, yes we recommend that you choose to use a hosted Exchange provider but there’s a lot more to discuss once that decision is made. You first need to figure out what your needs are and then you’ll need to research which company is right for you.

    Read more

  • How Reliable is Your Backup?

    If you are still reading this after reading my title, thank you — though I am sure you’re thinking why is there another article on backup, right? Though this topic has already been covered we are still finding companies not protected. In the last 3 months we have had 2 new customers come to us […]

    Read more

  • Security – A Few Simple Changes Make a Huge Difference

    When you think of network security you most likely think of a firewall or top-of-the-line virus detection and defender software — and they are vital for data protection. But the battle for network security can be won or lost with a few basic steps. After all, the most sophisticated alarm system in the world won’t […]

    Read more

  • Is Software Patching that Big of a Deal?

    A software patch is quite literally a patch to fix a hole in software applications. Most people understand the necessity of patching their anti-virus software but patching your other application software is just as important.  While many patches are performance related they often contain fixes for security and stability issues that have been discovered. When […]

    Read more

  • 2016 Budgeting – Are You Thinking About IT Yet?

    As the end of 2015 is coming into focus, many businesses are putting plans together for their 2016 budget and hopefully IT expenditures are a large part of the conversation.   For years IT has been regarded as a cost center, often swallowing up a large chunk of your budget with the capital expenditures (CAPEX) […]

    Read more

  • Today’s PBX: Buy a Box or Go with a Hosted Solution?

    Deciding whether or not to put your telephone system in the cloud may be one of the biggest, yet easiest, technology decisions you make. Now that the feature sets of hosted PBX solutions are exceeding on-premises PBX solutions, it comes down to weighing out the pros/cons and answering some key questions. Purchasing an on-premises PBX […]

    Read more

  • What Are You Looking At?

    As the saying goes, two heads are better than one. The same goes with computer monitors. It’s surprising how often we walk into an office space and only see single monitors at people’s desks. Dual monitors are the most inexpensive way you can immediately increase you and your employees’ productivity. Tech savvy people have been […]

    Read more

  • Firewalls: Do You Know Who’s Coming Through Your Doors?

    A firewall is a software program or a piece of hardware that controls traffic in and out of your computer or network. Software programs are generally included in a new computer purchase and they are designed to screen out the malicious stuff trying to reach your computer through the Internet. Hardware firewalls do the same […]

    Read more

  • Back To School – Technology Checkup

    A decade ago, who thought that getting ready for the school year should include a look at your household technology? The reality is that making sure your home computers are ready for the new academic year are as important as a good stock of pencils, paper and notebooks.

    Read more

  • Are you PCI Compliant?

    Payment Card Industry Data Security Standard, or PCI DSS, may not be something you’ve heard of. If you have, you’re probably aware what a headache is can be for businesses to meet the stringent standards laid out by credit card companies in order to be certified PCI compliant. Compliance is a complicated issue, but what […]

    Read more

  • Don’t Leave Home without These Apps

    It’s mid-summer and may be time to get on the road or catch a flight to start your vacation.  I’ve had opportunity to travel lately and have found that there are some excellent smart phone apps “not to leave home without”.  These are some my favorites but there are many more from which to choose. […]

    Read more